Privacy Policy

At BiteMap, we aim to explain clearly how information is collected, used, stored and protected when people use the app and our supporting website.

Information you choose to provide

Depending on how you use BiteMap, information may include your email address, account details, personal goals, food and activity entries, saved meals, and information you choose to submit for food-photo analysis. Some of this information may be sensitive, including information related to health or fitness.

How information is used

We use information to operate accounts, save your entries, deliver requested features, estimate nutrition from submitted information, maintain security, manage subscriptions, and respond to support enquiries.

Photos and AI estimates

If you use AI food-photo analysis, your chosen photo may be securely sent to the service used to produce an estimate. AI-generated nutrition estimates can be inaccurate. The final policy must disclose the service providers and applicable retention arrangements.

Service providers

BiteMap uses Supabase for account and application services. The final policy will identify other relevant providers, including AI processing, app distribution and payment processing, once integration details are confirmed.

Storage, access and security

We use technical access controls to limit access to account information. No online service can guarantee absolute security. The final policy will describe applicable data locations, retention arrangements and overseas disclosures where relevant.

Your choices

You may request assistance with accessing, correcting or deleting your information, subject to applicable requirements. Email support@bitemap.com.au to request assistance with account deletion or your personal data.

Contact and updates

For privacy and data requests, contact support@bitemap.com.au. You can also visit our support page.